Aesthetics clinics
Patients book on WhatsApp and the diary fills itself
Doctors' diaries, patient records with allergies at the top, treatment plans, packages, invoices and doctor commission. Reminders and aftercare go out on WhatsApp.
New: Voice replies in Urdu
Never miss a WhatsApp lead again
One shared inbox for WhatsApp, Instagram, Messenger, website chat and email. An AI assistant answers day and night, books the appointment, and shows you which ads brought paying customers.
For clinics, consultancies and service businesses in Pakistan, the UAE and Saudi Arabia.
- Keeps your WhatsApp number
- Official Meta APIs
- Urdu and voice notes
Answered at 23:41 while the clinic was closed
Every channel, one inbox
- Messenger
- Website chat
- Your own number (unofficial)
Why leads go missing
A message at 23:41. An answer at 10:00. By then she has booked with whoever replied first.
Most businesses here already look after their customers well. The trouble is everything around the chat: three phones, no record when someone leaves, and no idea which ad brought the people who paid.
- Today: WhatsApp on one phone, Instagram on someone's personal accountWith RaabtaHQ: Every channel in one inbox, with the whole history
- Today: Night enquiries wait until morningWith RaabtaHQ: The AI answers in seconds, in the customer's language
- Today: Customer history leaves with the employeeWith RaabtaHQ: Contacts, deals and notes stay in your account
- Today: Ads bring clicks, and nobody knows which bring buyersWith RaabtaHQ: The ad behind each lead is reported back when they pay
01: Answer
Every message gets a real answer, at any hour
Ayesha taps a clinic's Instagram ad at 23:38 and sends a voice note. RaabtaHQ writes it out. The assistant checks your price list and the doctor's diary, then replies in Roman Urdu with slots that are actually free.
The ad she clicked is saved on her contact.
It arrives with her first message, and RaabtaHQ keeps it.
Voice notes are heard and written out.
The transcript sits under the audio and can be searched later.
The lead is marked Hot, with the reason.
Hot, warm or cold, with what they want and why.
See it on your own chats
Bring one week of real enquiries. We'll show you what the assistant would have said.
We reply in under an hour.
02: Book and follow up
The booking, the deal and the reminder happen on their own
She picks 11:00. The slot goes into Dr. Sana's diary, her deal moves to Visit booked, and a WhatsApp reminder is set for the day before. When she asks a medical question, the chat goes to a person with the reason written down.
No double bookings, ever.
The same doctor cannot be booked twice for overlapping times.
Deals start at the right stage.
New ad leads can open a deal on their first message, and the assistant moves it as the chat moves.
Reminders move when the booking moves.
Rescheduling replaces the pending reminder instead of sending two.
A person takes over in one click.
When your team takes a chat, the assistant stops replying there.
03: Get paid, get reviewed, learn
After the visit, the work keeps paying off
She gets a review request the same day. A high rating sends her to your Google page; a low one comes to you privately. Her payment is reported to Meta, so the ad learns to find more people who pay. The owner gets the numbers on WhatsApp at 9:00.
Ask for the review while the visit is fresh.
You set the star level at which your public review links appear.
Tell your ad accounts who paid.
Leads, bookings and purchases go to Meta and Google once you switch it on.
Read the day on WhatsApp.
Leads by platform, reply times and how much the AI handled, from your own number. We set it up with you.
04: Bring them back
Three months later, one broadcast starts it all again
Save a list of patients who haven't visited in 90 days and send them a WhatsApp offer. Replies land in the same inbox thread. People who say STOP, in English, Urdu or Roman Urdu, are left out from then on.
Made for your kind of business
Three trades get screens built just for them
Every account gets the inbox, the assistant, the CRM and ad tracking. Clinics, study abroad consultancies and UAE setup firms also get their own records and money screens.
Study abroad consultancies
Every student's case, document and deadline next to the chat
Admission and visa tracks with checklists, document chases on WhatsApp, and student fees kept apart from university commission.
Business setup in the UAE
Quotes, applications and renewals, with a portal for your client
Packages and quotes, applications run service by service, a client portal, UAE tax invoices and renewals from the dates you hold.
Any other business that sells on WhatsApp.
Real estate, salons, retail, training, services. You get the full core product.
Built for how business works here
Urdu voice notes, your own number, your own currency
Urdu, Roman Urdu and voice notes.
Voice notes are written out, and the AI can answer with a voice note in an Urdu voice.
Click-to-WhatsApp ads tracked to the sale.
Even on a number linked from the WhatsApp app.
Your own currency.
Deals, invoices and totals in the currency you work in.
Your hours and your timezone.
The AI and every reminder follow the days and hours you are open.
You stay in charge
The AI follows your rules, and asks before it does what you'd want to check
- You write its instructions: prices, policies, what it must never promise.
- You choose which actions need your approval. Anything that can't be undone always asks.
- When your team takes over a chat, the AI stops there.
- Each business's data is kept separate, and keys are encrypted.
Needs you, 58 min left: Move Ayesha to Sat 11:00 with Dr. Sana? Approve or Decline. If nobody answers, nothing is moved.
Questions people ask first
Straight answers
“There is no support queue. When you message us, the person who built RaabtaHQ reads it.”
Do I keep my WhatsApp number?
Yes. If your number is on the WhatsApp Business app (version 2.24.17 or later), you keep using the app on your phone while RaabtaHQ uses the same number. When you connect, we ask Meta to bring in your contacts and up to six months of chats. Meta only allows this in the first 24 hours.
Does the AI reply in Urdu and Roman Urdu?
Yes. It replies in the language the customer wrote in, including Roman Urdu. Voice notes are written out, and it can answer with a voice note in an Urdu voice.
Can I control what the AI says and does?
Yes. You write its instructions, choose which tools it may use and which actions need your approval, and set the hours it works. Every chat it handles can be read afterwards as a short story of what it did.
If a customer messages on Instagram and WhatsApp, is that one contact?
No, it is two. Meta does not share a customer's phone number with Instagram or Messenger chats, so there is nothing reliable to match them on. Both chats sit in the same inbox.
How long does setup take?
Connecting WhatsApp is a one-click Meta sign-up. A checklist in your account shows the remaining steps, such as business hours, your team and your assistant, and ticks them off as you go.
How much does it cost?
We don't publish prices yet. Book a demo or message us on WhatsApp and we'll talk through what you need. There is no self-serve signup.
Book a demo
See it with your own chats
A 30-minute call. We connect a test number, show the assistant answering your kind of enquiries, and go through price and setup with you.
- Your channels in one inbox
- The AI answering in English, Urdu or Roman Urdu
- Your industry edition, if you have one