RaabtaHQ vs Interakt
Interakt is a WhatsApp platform built for commerce, with catalogues, carts and order flows, and a strong base in South Asian retail.
| Capability | RaabtaHQ | Interakt |
|---|---|---|
| Your own WhatsApp number (unofficial) | Yes | No |
| Visual flow builder | No | Yes |
| Use your own AI provider key | Yes | No |
| Industry editions with their own screens | Yes | No |
| Use it from Claude (MCP) | Yes | No |
The full table · Interakt checked 29 August 2026
Where Interakt is stronger
- Catalogue, cart and order features, which RaabtaHQ does not have
- Deep experience with South Asian retail and D2C
- Self-serve signup and a trial
- A visual flow builder for campaigns and orders
Where RaabtaHQ is different
- Built for appointments. Staff hours, free slots, reminders, and no double bookings.
- Industry editions. Clinics, consultancies and UAE setup firms get their own screens and roles.
- We don't do online shops. If you sell products on WhatsApp, Interakt is the better fit.
Which one fits
- Best for Interakt:
- retail and D2C brands selling products.
- Best for RaabtaHQ:
- service businesses selling time and expertise.
Side by side
| Capability | RaabtaHQ | Interakt |
|---|---|---|
| Channels | ||
| WhatsApp (official API) | Yes | Yes |
| Instagram DMs | Yes | Partly |
| Facebook Messenger | Yes | Partly |
| Website chat widget | Yes | Partly |
| Yes | Not stated* | |
| Your own WhatsApp number (unofficial) | Yes | No |
| Telegram | No | No |
| SMS | No | No |
| Inbox and AI | ||
| Shared team inbox | Yes | Yes |
| Broadcast campaigns | Yes | Yes |
| Visual flow builder | No | Yes |
| AI assistant that takes actions | Yes | Partly |
| Use your own AI provider key | Yes | No |
| Use it from Claude (MCP) | Yes | No |
| Data and setup | ||
| Industry editions with their own screens | Yes | No |
| Can run on your own servers | Yes | No |
| Self-serve signup or free trial | No | Yes |
Not stated: Interakt’s own public pages don’t say either way, so we don’t guess.
Interakt is a trademark of its owner, named here only to identify the product. No affiliation or endorsement is implied. Their column was last checked on 29 August 2026.
Switching
Moving from Interakt to RaabtaHQ
Interakt is built around a product catalogue and orders, and RaabtaHQ is built around appointments and deals. Contacts and approved templates move over. The shop does not, because RaabtaHQ has no catalogue, cart or order features.
What comes with you
Your contacts.
Export them from Interakt as a CSV and import it. A phone column is required; name, email, company and tags come too, and new tags are created as they arrive. Duplicates in the file are dropped, numbers already in your account are caught, and the result lists what was added, skipped or failed, row by row.
Your WhatsApp templates.
Templates already approved by Meta come in with Sync from Meta, once your WhatsApp account is connected.
A number on the WhatsApp Business app, with its recent chats.
If the number is on the WhatsApp Business app (version 2.24.17 or later), you keep using the app while RaabtaHQ uses the same number. When you connect, we ask Meta to bring in your contacts and up to six months of chats. Meta only allows this in the first 24 hours.
What you set up again
Your assistant's rules.
RaabtaHQ has no flow builder. You write the assistant's instructions in plain words, with your prices and policies, and switch on the tools it may use.
Saved replies and custom fields.
Quick replies are rebuilt in RaabtaHQ, with their photos, documents and voice notes. Custom fields are created by an admin; the CSV import carries phone, name, email, company and tags only.
Your team and channels.
Teammates join by invite link with their role. Instagram, Messenger, website chat and email are connected from your account's settings.
Pipelines, bookings and ad tracking.
Your own deal stages, booking types and hours, and the Meta and Google connections for ad reporting, which stay off until you switch them on.
Your services, as booking types and deal stages.
Booking types with their own length and buffer time, each team member's weekly hours, and pipeline stages that match how you sell.
What stays behind
Chat history kept inside Interakt.
RaabtaHQ has no importer for another tool's conversations. The only chats brought in are the ones Meta sends from the WhatsApp Business app, as above.
Reports from Interakt.
Campaign results and analytics stay there. RaabtaHQ's dashboard and campaign reports start from the day you connect.
Contacts with no phone number.
The CSV import needs a phone number, so people who only ever wrote on Instagram or Messenger become contacts again when they next message you.
Catalogue, carts and orders.
There is nothing in RaabtaHQ to move them into. If you sell products on WhatsApp, Interakt stays the better fit.
Moving a number that is already on the WhatsApp API through another provider is something we go through with you on the demo call.
Book a demo
See your move to RaabtaHQ on a call
A 30-minute call. Bring a contacts export and your template list, and we'll show you what comes across.
We reply in under an hour.